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Jewelry Care and Cleaning

Some tips to consider after you’ve made a purchase:

  • We recommend having your everyday pieces professionally cleaned every 3 months, and having the gems in your everyday pieces checked every 6 months. We offer complimentary jewelry cleaning while you shop with us, have a repair done, or embark on a custom project. 
  • Avoid bathing, applying hand lotion and washing your hands or dishes while wearing jewelry — lotion and soap can become trapped under settings, dulling the sparkle of your gems and even irritating the skin.
  • Following the same reasoning, it’s a good idea to take off all rings when cooking.
  • It’s also a great idea to take off jewelry when doing anything high-impact with your hands – gardening, for example!
  • Use a toothbrush and warm, mildly soapy water to clean at home between professional cleanings (over a bowl, not the sink!)
  • A polishing cloth will de-tarnish silver and enhance the shine of polished gold and platinum. Re-oxidizing of blackened silver can be done in our workshop.
  • White gold has a natural pale-yellow hue, so it’s often plated with rhodium to enhance its brightness – we can re-plate your white gold piece with rhodium if your piece is starting to look warm in color (indicating that the plating is wearing off).
  • Avoid sleeping while wearing your jewelry. Necklaces especially can break with the tossing and turning of a deep sleep.
  • Avoid swimming while wearing your jewelry, especially in the ocean, swimming pools, and hot tubs. Salt and chemicals aren’t gentle on jewelry, and can be rather abrasive! 


Explore our wide selection of jewelry at our Rockridge store, or drop off pieces for repairs or services.

Open everyday 11AM-5PM

5496 College Avenue
Oakland, CA 94618

Call: (510) 547-7000