I had an outstanding experience at Pave! I met with Cynthia who was incredibly helpful and a wonderful listener. I was reluctant to have my engagement ring worked on since it is a family heirloom and I was new to the area and unsure where I should be going to get work done on something that was so precious to me. Cynthia walked me through the process of having my ring resized and the gems polished and reset and made me feel very at ease. She was lovely to work with. I picked up my ring today and could not be happier! It fits perfectly and looks so bright and sparkly!!! I was very pleased with the craftsmanship and customer service at Pave!

Such a great experience! I was a bit nervous dropping off my engagement ring to be resized, and I could not be happier with the service I received at Pavé. Cynthia was extremely knowledgeable and communicative throughout the process, and was such a wonderful resource for all of my questions on jewelry maintenance/best practices. I also needed a quicker turnaround, and my ring was ready days before the quoted (already expedited) date. Will 100% return in the future - thank you again!!

I had a truly wonderful experience with Cynthia, who stuck with me through four appointments searching for the right 10th anniversary ring. No matter how I came in — in a rush in sweat pants, near closing time, with two energetic kids in tow, or by myself — she treated me with the same respect. I never felt judged, even if I asked to try something on for the fifth time. She listened to me, was kind to my family, and never pressured me. In the end, I chose a unique and personally meaningful ring that I absolutely love and will become an heirloom piece. There are many wonderful jewelry stores here in East Bay and I went to them all. Pave had the highest quality pieces, most expertise, and the best customer service. Thank you!

Over the last 2 years Cynthia has helped my fiancée and I. First, they did a complete restoration of a 100 year old platinum antique ring that I gave my fiancée for her engagement ring. More recently Cynthia helped us with my wedding wring. A custom redwood bark platinum band that turned out amazing. Cynthia has been an amazing help and has become a big part of our wedding and our journey. It is clear that Cynthia and Michael give their all for their clients and they do amazing work. We’ll be back!

We truly loved working with cynthia. From the moment we walked in it was really easy to find a new ring for me, and for my partner. She was able to help us restore two antique rings while still keeping the original designs. The process felt simple, and like we were supported the entire time!

Fabulous experience at Pave (as usual)!! After looking at dozens of options, we selected a beautiful green tourmaline ring with the help of Cynthia. Cynthia was knowledgable and professional, but also really nice and patient while we were deciding. There is a reason this is our favorite jewelry store and this time was just another reminder!!

I had several pieces of jewelry that required repair, including finding gemstones that matched the originals. I worked with Cynthia, who conducted a thorough search to find just the right stones. Three of the projects involved finding matching opals, which took quite an effort, but she was ultimately able to locate perfect matches. She was also very knowledgeable and helpful in locating diamonds that were ethically sourced. The workmanship on my pieces was lovely. While the projects were not inexpensive, I felt I got good value for the money